What Our Customers Are Saying
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mark gallagher, Jupiter, FL
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The dealership was excellent in handling my needs. They were courteous and professional. It is a family business without the hustle and bustle of large dealership. I would recommend Waits to anyone interested in purchasing an RV.
-Anonymous -
Thanks Craig and Bill , just returned from a 3 week trip up thru Lexington Ky and to a spot that We highly recommend Southern Gap Outdoor Adventures , near Gundry Va. and the 2005 Gulfstream BT Cruiser , with the 2012 Chevy Equinox in tow, preformed flawlessly . Getting to SGOA was truly an adventure in itself , and would put the best motor home to the test. We have owned 3 motor homes since the early 90's and the BT Cruiser is most definitely the quietest and smoothest riding we have had. Thanks again Guys ....
Rex Kempton, Jensen Beach, FL -
I needed someone to install a residential A/C in a Roadtrek RV - not an easy or frequent task. Found Wait's by chance on line. Called, and got Ashley Short story, within 1 week she had ordered, and received the replacement unit, and booked a time to install the next week. All without a Credit card, or anything besides my phone number. Unheard of these days! After a three hour drive we arrived on time, and the unit was in the shop 15 minutes later. Cost was spot on, and they apologized because it took a bit longer to do because they had to go and buy, then install, a new electrical box. Another hug, and we were on our way. Excellent experience. I recommend them highly. Thank you!
John Roney, Thorndale, OTHER -
Alex our salesman was outstanding and spent a lot of time with us on our 1st RV purchase! The entire experience was really great and all the staff at Waits RV were friendly and helpful. Jimmy spent hours with us explaining every feature of our RV which was very helpful since we are newbies in the RV world. We had a minor steering issue a few days after our purchase and Alex paid for a front end alignment which solved the problem. We went to many RV dealerships in PB and Treasure coast and Waits RV is by far the best in every respect. A very friendly, and trustworthy group of people and a family owned business. I highly recommend them!
Tom Dalton Dalton, Lake Worth, FLORIDA -
WE ARE GRATEFUL AND VERY PLEASED WITH OUR EXPERIENCE WITH THE SALES STAFF, MICHAEL, BILL, ALEX CRAIG AND OTHERS WE DIDN'T HAVE THE PLEASURE TO MEET. MICHAEL SET US UP WITH A GREAT DEAL SECOND TO NONE AND BENT OVER BACKWARDS TO MAKE EVERYTHING WORK. UNFORTUNATELY, I BECAME ILL AND WAS NOT ABLE TO GO AHEAD WITH EVERYTHING. NO HARD FEELINGS FROM THE WAITS BUNCH. WITH WELL WISHES, THEY INVITED US BACK WHEN THINGS GOT BETTER. THIS IS A TOP-NOTCH OUTFIT. WELL DONE, YA-LL. JEFF AND MARYELLEN SCHNEIDER.
Jeff Schneider, vero beach, FL -
Most businesses have slogans, but very few live up to their word. At Waits RV, their slogan is "We treat you like Family". In the many years I have been going to Waits, I can honestly say they live up to their slogan and then some. Waits is a family operation and the nicest and most honest folks you could ever want to deal with. You will always be greeted with a warm smile and as joyful an experience as you can possibly imagine. I will always go to Waits for all my RV needs. From Bill and Craig to the entire family of very competent and knowledgeable staff, you can be absolutely confident of one thing... you will always be treated like family! What more could you possibly ask for?
Robert Baldwin, Lake Worth, FLORIDA -
Best sales department -- low key, no pressure, extremely knowledgeable & helpful. If you're looking for a trustworthy and straight-forward team, this is it!
Mary Graydon, BOYNTON BEACH, FL
The overall experience was exemplary, they were very thorough and went above and beyond. It was an easy buying experience with a family type atmosphere. We would not go anywhere else in the south Florida for our needs.